Purposeful Identity contains a free online catalogue illustrating the use of corporate identity elements in practice by organizations from around the world. Registered users can explore, bookmark and comment on hundreds of referenced online resources that contain organizational values, mission statements, value drivers and vision statements used in actual business context.
Industry Industry sub-categories List/Index
- FTSE 100
   
Organization
Rentokil Initial

Country
United Kingdom

Nature of activities
Providers of salubrity, delivery, catering and cleaning services

Weblink
Click on the image to visit the resource.

Tags
deliver,
added value,
best,
right,
service,
relationship,
teamwork

KPI in practice link
http://www.smartkpis.com/kpi_examples_in_practice/rentokil-initial-performance-report-other-industry-320.html
The images and documents shown on this page are copyright protected by their authors and/or respective organisations.
 
Vision
  • Edited on: 2011-11-23
    We want to be the best at what we do by doing what’s right for our colleagues and customers.
Reference
Mission
  • Edited on: 2011-11-23
    To deliver added value services to our customers in Pest Control, Washrooms, Hygiene,  Textiles, Facilities, Plants and Parcels through our network of over 1000 branches.
Reference
Values

 

Service

We are passionate about delivering excellent service to every customer.We keep our promises and do what we say we will do.This value reflects that at Rentokil Initial everything starts with the customer.Our passion to provide customers with value and service drives everything we do.

 

Relationships

Great relationships between colleagues and between colleagues and customers are the bedrock of our business and that’s why colleagues chose relationships as one of our three core values.We value long lasting relationships with our colleagues and customers and we communicate:We keep colleagues and customers informed about changes that affect them.We listen to people’s needs and concerns, and act on what they tell us.We are honest and straightforward in our conversations.

 

Teamwork

Our business is all about good teamwork. It sounds easy, but is actually quite hard to do. So making teamwork one of our core values places great emphasis on us getting it right, for our colleagues and our customers.We work together with our colleagues to deliver great results and we support our colleagues:We treat our colleagues with respect and recognise everyone has an important role to play.We trust colleagues to take ownership of customer relationships.We make sure colleagues have the support, tools and training to do their job well.

 

 

 

Reference

Statistics & bookmarking

Rating Views Last updated
(0 / 5) 9415 23 November 2011
Add rating
Share Save

purposefulIdentity Community

Purposeful identities published

To date: 501
Today: 0
This month: 0
This week: 0
 

Certified KPI Professional training

smartKPIs Premium

Purposeful Identity stats